Assistant Branch Manager

As a Department Manager at GO Outdoors, you are a key driver of your department's success and contribute to the overall performance of the store. You lead from the front - motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results.

Key responsibilities include:

• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining GO Outdoors standards throughout the day.
• Take ownership of your department, ensuring it is commercially strong, well presented, and aligned to store priorities.
• Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager.
• Maintain GO Outdoors' high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines - escalating issues appropriately.

Required skills & experience:

• Previous experience in a retail management or supervisory role, such as Department Manager, Assistant Store Manager or Supervisor.
• Strong leadership skills with the ability to guide, develop, and motivate staff while reinforcing store priorities.
• Confidence in interpreting KPI and sales data to support commercial decision making and shift focus.
• Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions.
• Proven success driving sales performance and contributing to KPI achievement in a retail environment.
• Passion for retail and the outdoors, with an enthusiasm for representing the GO Outdoors brand.
• Professional, proactive leader with a solutions driven mindset.
• Hands on and committed to leading by example in all areas of the store.
• Resilient, adaptable, and able to remain composed under pressure.
• Customer focused, with a strong commitment to delivering a great in store experience.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues - regardless of background, identity, or lived experience - can thrive and contribute meaningfully.

• Incremental Holiday Allowance
• Staff discount on purchases across Group retail stores and online
• Exclusive colleague bike discount scheme
• Discounted gym membership
• Personal development opportunities to learn and develop at work
• Access to apprenticeships and accredited qualifications