Assistant Area Manager (Nights)

This position is responsible for acting as the Assistant Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.

• Oversee the day to day operations with a focus on Safety (observations & coaching) and customer service.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Provide guidance and supervision to employees.
• Manage and develop department personnel to efficiently meet the needs of the business.
• Ensure that all employees provide the highest level of service.
• Ensure all locations have the necessary equipment to operate (maintenance & rentals).
• Ensure managers are held accountable for their safety standards and solve maintenance issues.
• Coordinate logistics activities with internal/external customers.
• Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
• Must have good communication & willingness to provide exceptional customer service.
• Understanding and prevention of critical safety issues.
• Basic computer skills (Microsoft Office, E-Plan and Geotab).