Area Manager

Key Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including routine team management, daily operational responsibilities, process improvement and wide-scale operational contingency tasks. You'll be a role model and mentor to new managers.

About the team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

Our team is people focused and supportive, with 24/7 shifts across most locations. Operations focus on under the roof associates who process millions of products for dispatch to our delivery teams, while on the road associates work with Amazon Flex, a network of delivery contractors. We continually raise the bar for customer experience with new, innovative delivery services and explore ways to reduce our carbon footprint with cutting edge vehicles, including electric vehicles, and technology.

Basic Qualifications

• A degree
• Relevant experience in people management
• Relevant experience in communicating with stakeholders, including peers and leadership
• Experience using data or anecdotal evidence to influence business decisions
• Advanced proficiency in verbal and written English and the local language

Preferred Qualifications

Preferred qualifications are not required to apply for this position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment
• Proficiency with the MS Office suite (Word, Excel, Outlook)

Amazon is an equal opportunities employer. We believe in a diverse workforce and make recruiting decisions based on your experience and skills. We value you for your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority. Please consult our Privacy Notice to learn more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Posted: December 6, 2025 (Updated about 10 hours ago)