Area Manager - South West London

Thorn Baker is collaborating with an established Facilities Management company located in the South West area of London.

We are seeking a Cleaning Area Manager to effectively oversee and monitor high-end retail sites.

The ideal candidate is currently in a similar role or ready to advance from a cleaning supervisor position, with a background in the retail sector being essential.

This role offers growth opportunities within a company that promotes internal progression. You will manage multiple sites without feeling overwhelmed, as part of a team that values autonomy and open communication.

The main responsibilities include, but are not limited to:

• Ensuring work complies with company policies, procedures, and legislation.
• Maintaining contract retention targets and ensuring they are consistently met.
• Adhering to all health and safety protocols, conducting quarterly H&S audits and monthly cleaning inspections.
• Managing recruitment, selection, training, and onboarding of employees.
• Motivating and managing a competent workforce.
• Controlling overheads and operational costs to ensure profitability.
• Implementing cost-saving initiatives where applicable.
• Planning and organizing operational activities and work schedules.
• Managing client escalations effectively.
• Ensuring adequate staffing and supervision at all times.
• Conducting performance reviews for employees.
• Ensuring the availability of necessary equipment and materials at sites.
• Conducting timely audits to maintain standards.