Area General Manager

The Area General Manager plays a pivotal role in shaping the region's success, implementing strategic directions, and driving profitability across multiple branches. As an integral part of the BA regional leadership team, they foster collaboration, share innovative strategies for revenue growth, and maintain deep market knowledge to make informed business decisions. Through leadership and development of operational and sales teams, they ensure business plan execution, customer satisfaction, and market share expansion, underscoring a commitment to exceeding goals and securing customer loyalty.

Tips for Area General Manager Skills and Responsibilities on a Resume Job Summary:

• Accountable for the development and delivery of the Local Sales strategy to meet the Annual Operating Plan
• Be responsible for ensuring overall customer satisfaction including handling high-level customer or national issues and ensuring effective and timely customer review activity
• Revenue and margin achievement across all revenue streams sales and Operational Excellence Control
• Establishing and driving the sales activities, forecasting and reporting on bookings, revenue, conversion rates, and maintenance of the overall pipeline
• Develop and maintain of the sales plans including management of leads, quotation activity, and order generation
• Be responsible for the overall development and capabilities of the sales teams in line with Sales Force Effectiveness
• Support human capital strategies, such as employee engagement, recruitment and retention, and diversity and inclusion
• Build a climate that energizes team members to exceed performance targets.
• Perform all people management activities for direct reports and drive similar HR practices, such as compensation determination/notification, objective setting, performance monitoring and performance review.
• Manage, maintain, and develop employee performance and build a strategy for training/coaching

Skills on Resume:

• Sales Strategy Development (Hard Skills)
• Customer Relationship Management (Hard Skills)
• Revenue and Margin Management (Hard Skills)
• Sales Forecasting and Reporting (Hard Skills)
• Sales Planning and Execution (Hard Skills)
• Human Capital Management (Soft Skills)
• Performance Management and Leadership (Soft Skills)

Job Summary:

• Take ownership of full PandL responsibility for a dedicated business area (full line of business), covering multiple branches and field locations.
• Serve as an active member of the BA regional leadership team including providing area-specific performance information in an accurate and timely fashion and
• Working with and supporting other area leaders to share resources and approaches to increase revenue and profitability (sharing success approaches, problem-solving, coaching and mentoring).
• Led, developed, and coached the area operational and sales management teams to deliver business plans (revenue, performed margin, and trade working capital).
• Drive implementation of the BA strategic direction within a dedicated geographical area.
• Demonstrate and maintain in-depth knowledge of local organizations and market(s) as a basis for sound business decisions.
• Develop and maintain relationships with key customers and partners to maintain close connections with local market issues.
• Develop, coordinate, and implement short-term and long-term business plans for the Area.
• Drive JC share growth and profitability targets across the area while sustaining high levels of customer satisfaction.
• Scan local market conditions and identify current and prospective market segments.
• Seek innovative ways to grow the business and take calculated business risks to exceed goals.
• Lead efforts to secure and retain customers
• Responsible for the overall profitability of the store by managing PandL and achieving sales, cost of goods, and labor targets.

Skills on Resume:

• Leadership and Team Development (Soft Skills)
• Market Knowledge (Hard Skills)
• Relationship Management (Soft Skills)
• Strategic Planning (Hard Skills)
• Business Growth and Innovation (Soft Skills)
• Customer Focus (Soft Skills)

Job Summary:

• Establish market leadership and champion JC's vision and values, build relationships that enhance the reputation of JC within the business unit and ensure referrals and bid/proposal requests are fulfilled.
• Actively network with Associations, Building Owners, Mechanical contractors, Real Estate Leaders, Business and Professional Leaders, and Local and Regional Governmental Leaders.
• Handle assets (people, financial, and material) and organize resources to secure and deliver business to meet market share, revenue, and profitability goals.
• Produce accurate financial forecasts and be responsible for financial management for the area.
• Follow the policies and standards of JC with a stewardship that creates long-term viability for the area.
• Drive central initiatives, safety culture and standardization across the area.
• Build a climate of disciplined execution that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance and productivity targets.
• Establish collaborative relationships across and beyond own area to share standard methodologies and improve JC performance and drive a culture of Continuous Improvement.
• Act and lead with honesty and integrity, following the highest ethical standards and align with all legal regulations.
• Perform other duties as related to customer satisfaction, deployment of critical initiatives, development and maintenance of business plans, and account management of key customers.
• Build a strong area management team, create a culture of accountability in which people take ownership of results and work closely with direct reports on objective setting and professional development.

Skills on Resume:

• Leadership and Vision Alignment (Soft Skills)
• Relationship Building (Soft Skills)
• Resource Management (Hard Skills)
• Financial Forecasting and Management (Hard Skills)
• Compliance and Stewardship (Soft Skills)
• Initiative and Safety Culture (Soft Skills)
• Execution Excellence (Soft Skills)
• Collaboration and Continuous Improvement (Soft Skills)

Job Summary:

• Grow SF Bay Area from hundreds to tens of thousands of members
• Grow talented Handyperson team from 5 to 200+
• Build hiring, management, training, and retention playbooks.
• Define and build management and support systems for these employees.
• Build a vendor and parts supply chain
• Build relationships with specialized vendors (e.g. Roofers, HVAC companies, general contractors).
• Build relationships with suppliers to reduce the time and cost of procurement of parts and materials.
• Build and test new service offerings (e.g. gardening, pool care, etc) that can increase customer LTV.
• Build and run customized local programs, partnerships, and marketing campaigns (e.g. real estate agent partnerships, PTA partnerships).
• Partner with Ops and Product teams to build dashboards, systems, and processes.
• Oversee the daily operations of two coffee shops in the market
• Set the tone in coffee shops and bring energy in everything do while inspiring the team to do the same
• Work side by side in position with teammates

Skills on Resume:

• Leadership and Team Building (Soft Skills)
• Operations Management (Hard Skills)
• Supply Chain Management (Hard Skills)
• Partnership Development (Soft Skills)
• Marketing and Promotion (Soft Skills)
• Collaboration and Coordination (Soft Skills)
• Customer Service and Experience (Soft Skills)

Job Summary:

• Deliver annual, quarterly and monthly revenue, profit and financial return targets for the area/depot and projects
• Prepare annual budgets for the region, achievement of monthly revenue/profit budgets and forecasts.
• Conduct monthly business reviews with SA management team, SEA and Africa leadership teams
• Achievement of utilization, rate per kVA and MVA on hire targets in line with budgets and Plan.
• Develop key customer relationships, grow the customer base and identify new channels to market.
• Meet and exceed customer expectations through sales, account management and service functions (as measured by Net Promoter Score).
• Develop territory, sector and product sales plans to deliver growth.
• Plans for target geographic areas, the oil and gas, mining, utilities, events and selected industrial users and for power and temperature control products and solutions.
• Drive the invoicing and collection of payments from customers within debtor day targets.
• Develop the organizational structures within SA to deliver the agreed strategy.

Skills on Resume:

• Business Strategy Formulation and Execution (Hard Skills)
• Performance Management (Hard Skills)
• Strategic Planning and Review (Hard Skills)
• Customer Relationship Management (CRM) (Soft Skills)
• Sales and Marketing Planning (Hard Skills)
• Accounts Receivable Management (Hard Skills)
• Organizational Development (Soft Skills)
• Job Summary:
• Responsible for all permanent premises and business in agreed geographic areas and adherence to all, Global Service Standards, QHSE, and ISO 9001:2000 procedures at all locations.
• Fleet planning, management, and maintenance . click apply for full job details