Apprenticeship Support Officer

Windsor Forest Colleges Group is looking for an Apprenticeship Support Officer to join our Apprenticeships team at the Berkshire College of Agriculture campus on a full time permanent basis. The role pays from H19 £27,284.00 up to H22 £29,987.00, depending on experience and qualifications.

We are looking for a proactive, highly organised individual who is driven to support young people and make a real impact behind the scenes of successful apprenticeship programmes.

Responsibilities

As an Apprenticeship Support Officer, you'll be at the heart of delivery supporting apprentices and employers while ensuring off the job training hours are accurately tracked, compliant and audit ready. Working closely with Skills Coaches and delivery teams, you'll keep learners on track, motivated, and fully supported throughout their journey. This includes delivering engaging training sessions, monitoring attendance for both apprenticeship programmes and functional skills, and producing timely reports for employers.

Acting as a key point of contact, you will confidently handle queries from apprentices, employers, and parents or carers. The role requires a sharp eye for detail and proficiency in Microsoft Office, Google Workspace, and Canva to maintain accurate records across multiple systems, support enrolment, and respond to safeguarding concerns with care.

Qualifications and Experience

• Experience working with apprentices and handling sensitive data.
• Experience working with awarding bodies, EPAOs or curriculum teams is advantageous.
• Proficiency in Microsoft Office, Google Workspace, and Canva.

Benefits

• 30 days annual leave plus bank holidays and college closure days.
• Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution.
• Free on site parking at all sites.
• Career progression opportunities for ambitious staff.
• Access to a wide range of subsidised leisure courses.
• Cycle to Work Scheme.
• Family friendly policies supporting work life balance.
• On site coffee shop & cafeteria.
• Various health & wellbeing benefits, including discounted gym memberships, confidential staff counselling and discounted hair & beauty treatments at The Salon at Langley College.

Location

Berkshire College of Agriculture, Hall Place, Burchett's Green Rd, Burchett's Green, Maidenhead, SL6 6QR, United Kingdom.

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.