Apprenticeship Coordinator

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Full details of the job.

Vacancy Name

Vacancy Number

Vacancy Number VN2655

Location City

Location City Bristol

Employment Type

Employment Type Permanent

About us

We're a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

About the job

About you

• Respond to enquiries through various platforms including Zendesktickets and phone calls
• Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously
• Screen programme applications to ensure completeness and eligibility
• Attend First Day of Learning sessions, ensuring that apprentice attendance is logged and relevant apprenticeship tasks are completed on session.
• Provide apprentices with their First Day of Learning session links
• Proactively check applications to maintain compliance with apprenticeship funding rules
• Amend and send updated apprenticeship contracts with updated end dates in situations where learners go past their planned end date
• Work with colleagues to document and improve processes
• Take ownership of and provide visibility into the progress towards KPIs
• Role model values including working collaboratively, striving for excellence, working within integrity and undertaking continual learning
• Adhere to Best Practice Network and Supporting Education's policies and standards
• Enrolment support as and when required
• Any other duties as may be required

Targets

• Amending learner contracts within the required timeframes, ensuring accuracy and compliance with internal processes.
• Achieving strong response rates for the First Day of Learning survey through collaboration with learners and apprenticeship tutors
• Screening initial applications in a timely and efficient manner, in line with service-level expectations.
• Maintaining regular and proactive contact with applicants to support a smooth onboarding process.
• Ensuring all First Day of Learning tasks are completed and uploaded during the session, meeting quality and procedural standards.

What we Offer

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
• Health Cash Plan, once you've passed probation, which includes access to a private GP
• From day 1, free life insurance covering up to x4 your salary
• We'll both add money into your pension pot after 3 months
• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
• Learning and development opportunities
• Volunteer days - 3 paid volunteer days a year, with 2 dedicated to Education

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.