Apprenticeship - Housing Business Administrator Apprentice
Posted 9 hours 37 minutes ago by South Gloucestershire and Stroud College
As a Housing Business Administrator Apprentice, you will support the maintenance of the Council's Housing Register, provide high-quality administrative and customer service support, and contribute to homelessness prevention outcomes.
Salary will be discussed further at Interview.
Training courseBusiness administrator (level 3)
HoursMonday to Friday, 08:30 - 16:30.
37 hours a week
Monday 27 April
Duration1 Year 6 Months
WorkAs an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff.
What you'll do at workWorking alongside our experienced staff, you will get to experience the functions of the various roles within the Housing Team, as the teams are interlinked, and work closely together in resolving housing issues. We work closely with our Representative Partners in supporting residents, professionals and partner agencies for all queries relating to the Housing Register.
Day to day, you will act as a first point of contact for customers, colleagues and partners; handle enquiries sensitively across telephone, email and face to face channels. Provide administrative support to managers and the team, including minute taking for key meetings.
Regularly, you will be liaising with customers and agencies; identify special circumstances and make appropriate referrals to access specialist advice or support services.
Where you'll workLansdown Road
Kingswood
BS15 1XD
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisationSouth Gloucestershire and Stroud College
Throughout your 18 month apprenticeship, we will allocate you a workplace mentor to give you guidance and support in completing your Level 3 Business Administration, which requires weekly day release learning at South Gloucestershire and Stroud (SGS) College, Filton Avenue, Filton, Bristol, BS34 7AT.
Requirements- GCSE Maths (grade GCSE A -C/4-9)
- Customer care skills
- Analytical skills
- Initiative
- Non judgemental
Employer Description: South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.
After this apprenticeship- There may be a hay graded role at the end however, this is not guaranteed due to budget