Apprentice Store Manager
Posted 4 hours 20 minutes ago by Best Apprenticeships
We are looking to recruit an Apprentice Store Manager for our shop in Wednesfield. This is a permanent full-time position (45 hours per week) with a variety of shifts, 5 days from 7 each week.
Responsibilities- Initial training period working alongside an experienced shop manager and developing practical skills in retail management.
- Run the shop with strong support from the Area Manager, progressing to full responsibility after the initial training period (approximately 3-6 months).
- Lead the team to deliver a positive customer experience and ensure shop routines are followed to maintain a safe, clean, and tidy shop.
- Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
- Recruit, train and develop the team; manage performance to meet business objectives.
- Control key costs including payroll, shrinkage and waste; analyse reports to identify actions to improve performance and profitability.
- Take responsibility for managing customer experience, including online channels, to benchmark against competitors and meet service objectives.
- Lead the team to achieve and exceed business objectives through planning, analysis and evaluation of own area; use sales and customer data to inform decisions.
- Provide clear leadership, give constructive feedback, and adapt leadership style to different retail situations.
- Communicate marketing objectives to the team and drive results; evaluate the impact of marketing activities and report outcomes with recommendations.
- Monitor and manage stock and product availability; ensure compliance with legislation and internal policies (e.g., age-restricted products, weights and measures).
- Remain compliant with legal governance, audits, and regulatory requirements; promote diversity and inclusion in the workplace.
- Develop self and team through training on products, services and relevant legislation.
- Contribute to a positive brand reputation by aligning activities with brand values and mitigating risks to the brand.
- Support a structured apprenticeship programme with teaching, e-learning, face-to-face training and workplace mentoring; progress to end-point assessment after meeting standard requirements.
The apprenticeship is aligned with the Level 4 Retail Manager standard, with Inspiro Learning as the training provider. The programme includes completion of functional maths and English where required, and a minimum of 12 months' training before proceeding to the end-point assessment. The end-point assessment is independent and uses multiple methods to test skills and knowledge.
There is a 19-month training programme, after which the successful apprentice will become a permanent employee. The apprenticeship provides preparation for a career path within the business.
Qualifications- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Starting salary of £31,392.52, increasing to £33,948.94 after 6 months
- Retail Manager Level 4 apprenticeship standard qualification
- Paid time to complete apprenticeship coursework
- Great training and support
- 30 days holiday per year
- 15% staff discount to use in our shops
- Free life assurance
- Workplace pension
- Standard working hours: Monday to Friday 8:00-21:00, Saturday 8:00-20:00, Sunday 11:00-17:00 (browsing from 10:30). Earliest shift start 5:00, latest finish 21:15. Stocktake finish time 22:30.