Apprentice Service Advisor Wakefield

Apprentice Service Advisor - Wakefield. Working hours: Full time. Salary: £8.05 per hour. Closing date: 07/07/2026.

Cars2 is a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several of the world's leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG OMADA, JAECO, and Nissan. We also opened our first Prestige used car centre in early 2018 and have further plans for expansion in the near future.

The Role

The purpose of this full time role is to support the Service Manager in the supply of parts stock for the dealership and to cover all aspects of the parts department in order to support the dealership team. In addition to the parts department the role involves ensuring the smooth running of the service department and assisting wherever needed, including handling customer interactions face to face and over the phone.

Skills required

• Identify and verify parts stock and other goods from suppliers for quality, quantity, and description.
• Receive items into the department and correctly locate them in established bins and other locations.
• Accurately identify, locate, and pick parts for workshop staff and customers using knowledge, parts catalogues, and computer stock lists.
• Conduct all transactions with workshop staff and customers pleasantly and courteously, with an emphasis on customer service.
• Work within agreed discount structure and customer terms, including credit withdrawal.
• Seek ways to increase parts and workshop sales by identifying customer needs and incremental items to sell.
• Enhance the reputation of the company at every opportunity when interacting with others.

The Person

• Have a flexible approach to work.
• Ability to work to tight deadlines.
• Be a team player.
• Be a good communicator.

Entry Requirements

• At least 16 years of age.
• 5 GCSEs at grade A to C (or equivalent), including Maths and English.
• Science and ICT desirable.
• Must NOT be in full time education or hold a qualification of level 4 or higher.