Apprentice Quality Experience Officer (Adult Social Care)

Leicestershire County Council is seeking an Apprentice Quality Experience Officer to gather views from service users and families on contracted adult social care services. The role supports the Quality and Contracts team, encouraging open feedback and assisting with data collection and reporting.

You will handle telephone calls, face-to-face interactions, and written questionnaires, using MS Forms, Excel and Word, while prioritising tasks to meet deadlines.