Apprentice Lettings Assistant

Job Title: Apprentice Lettings Assistant

Salary: £15,350 per annum

Location: 70 Marsh Wall, London, E14 9SL

The Role

We are seeking a highly motivated and customer-oriented individual to join our Canary Wharf Lettings team and kickstart their career in Estate Agency. As an Apprentice Lettings Assistant, you'll gain valuable on-the-job experience and earn a nationally recognised qualification.

Your Responsibilities as an Apprentice Lettings Assistant

As an Apprentice Lettings Assistant you will play a vital role in supporting our team by providing excellent customer service to all who enter our office. You will be the first point of contact for clients and visitors, greeting them warmly and answering incoming calls. You will also be responsible for registering and qualifying applicants, identifying their needs, and showcasing suitable properties. You will effectively respond to enquiries from prospective applicants via phone, email, and in person, building and maintaining strong relationships with both landlords and tenants. You will assist the team with various administrative tasks, maintain a professional office environment, and cover the office when negotiators are out on viewings.

How the Apprenticeship will work

Your studies will be delivered by a specialist apprenticeship firm, and you will be remotely supported by a highly experienced tutor and assessor throughout your journey and will be completed during work hours. The course duration is 12 months.

The Level 2 Housing and Property Management Assistant favours coursework and projects over the need for exams, focusing on the knowledge and competency needed to enable you to excel your career! You will also receive additional training from a leading property specialist who will provide you with all the tools to succeed.

Your Skills and Experience

• You are a confident communicator with a good telephone manner.
• You are eager to learn and thrive in a fast-paced environment.
• You possess excellent organisational skills, enabling you to manage tasks efficiently and meet deadlines.
• You have a strong attention to detail and the ability to prioritise your workload effectively.
• You hold a valid driving licence (desirable).
• You have a genuine interest in the property market and are eager to build a career in Estate Agency.

Why Join Us?

• Enhanced holiday allowance, including additional holiday schemes and birthday leave.
• Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
• Company-wide performance-based incentives, including international trips.
• Wellbeing - As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
• Employee referrals scheme.
• Opportunities for professional development and career growth.

About Us

At Johns&Co we're a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we're committed to providing the very best service to everyone we come in contact with.

We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.