Apprentice IT Engineer - Harrogate NEW Early Careers Posted today £25,799.10 per year Harrogate ...

• Job Title: Apprentice IT Engineer - Harrogate
• Salary/Hourly Rate: £25,799 Per Year
• Location: Harrogate, England, HG3 2SE
• Reporting to: IT Manager
• Hours/working pattern: 37.5 hours per week
• Contractual Requirements: Candidates must be aged 18+ and DBS Check Required

Start your career as an Information Technology Support Engineer. This is a fantastic opportunity for someone looking to expand their technical knowledge and professional experience.

No previous skills or experience are required, just a passion for technology and a desire to gain IT skills and troubleshooting experience.

The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on premises or to end users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.

Successful applicants will join a team supporting Desktop, Server and Network infrastructure and report to the IT Manager. You will be trained to become responsible for the support and management of the Cisco, VMware and Windows network infrastructure.

On completion of the Apprenticeship you will achieve the ICT Level 3 qualification and become fully qualified.

Key Responsibilities

• Provide 1st line diagnosis of computer faults on networked systems.
• Carry out 1st line maintenance to all IT equipment and networks.
• Assist with the configuration, maintenance and installation of all aspects of computer infrastructure to customer requirements.
• Assist in high level computer network infrastructure documentation.
• Proactively monitor and troubleshoot all IT incidents to strict service level agreements.
• Provide, when required, out of hours support and maintenance of the live infrastructure, including scheduled software/hardware upgrades.
• Assist in the ordering and procurement of IT equipment.
• Compile and maintain a repair and maintenance log.
• Assist with telephone hardware faults and configuration issues.

Ideal Apprentice

• A passion for technology and a desire to gain IT skills and troubleshooting experience. Knowledge of Windows 10 and 11 and Microsoft Office 365 applications.
• Excellent telephone manner.
• Ability to work as part of a team.
• Can do attitude.
• Must be willing to undergo an enhanced DBS check and Basic MOD security clearance.

Benefits

• Financial wellbeing programme and preferred rates on salary finance products
• Aviva Digicare - Free annual healthcare check
• Medicash - Discounted health cash plan providing cash back on a range of medical treatments including dental, optical and consultant appointments.
• Pension scheme and life assurance
• Employee assistance programme
• Holiday purchase scheme
• Share buy scheme
• Recognition awards including Be a Star peer recognition and long service awards
• Employee networks created and led by employees for employees
• Exclusive benefits & wellbeing site (Perks at Work)
• Entertainment, health & wellbeing and travel discounts
• Shopping discounts - Save up to 15% at high street and online stores using shopping cards
• Vodafone discounts
• On going training & development and career pathway

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.