Apprentice - Business Support Officer

Are you looking to start your career in business administration while making a real difference to the lives of children and families?

The Youth Justice Service (YJS) works with children and young people who have offended, or who are at risk of offending, to reduce reoffending and improve outcomes.

This is a unique opportunity to gain valuable workplace experience while completing a Level 3 Business Administrator Apprenticeship.

You'll develop professional skills, build confidence, and gain insight into how Children's Services operates at the heart of safeguarding and supporting vulnerable children.

About the Role

Business Support provides comprehensive administrative and operational support to the Youth Justice Service (YJS), ensuring the effective coordination of meetings, panels and court-related processes. The role demands exceptional organisational skills, strong attention to detail, and the ability to absorb, retain and accurately manage large volumes of complex and sensitive information from a variety of sources.

Working with highly confidential information, the post holder must demonstrate professionalism, discretion and sound judgement at all times. This is a fast-paced and challenging role that requires the ability to effectively prioritise and manage a diverse workload, often balancing competing demands and tight deadlines, while consistently maintaining high standards of accuracy, efficiency and customer service.

Working in a fast-paced environment, you will help ensure that important information reaches the right professionals at the right time, supporting timely decision-making and interventions that help keep children safe.

What You'll Be Doing

• Arrange, organise and support Youth Justice panel meetings, ensuring all relevant documentation is prepared and distributed in a timely manner.
• Coordinate and administer reparation sessions, liaising with staff and partner agencies as required.
• Organise Out of Court Referral Panels, including preparing documents, scheduling and correct recording.
• Prepare documentation for court appearances and accurately record and process court outcomes.
• Produce appointment letters, notifications and other administrative correspondence.
• Manage diaries, appointments and meeting schedules for the service.
• Identify, record and support the resolution of administrative and data recording errors.
• Maintain accurate records and update case management systems in line with organisational procedures.
• Record and interpret arrest documentations.
• Undertake general office administration duties such as telephone queries, postal duties and caretaking duties.

What We're Looking For

We're looking for someone who is:

• Organised, accurate, and pays close attention to detail.
• Keen to learn and develop new skills.
• Able to communicate professionally and confidently with a wide range of people.
• Resilient and able to work in a busy environment where priorities can change quickly.
• Comfortable handling confidential and sometimes distressing information with sensitivity and professionalism.
• Committed to providing excellent customer service and administrative support.

Why Join Us?

• Gain a nationally recognised Level 3 Business Administrator qualification.
• Receive practical, hands-on experience within Children's Services.
• Work alongside experienced professionals in a supportive team environment.
• Develop valuable skills in administration, communication, data management, and safeguarding.
• Make a meaningful contribution to services that support children, young people, and families.

For further information please see the Job Description and Person Specification below;

Apprentice - Business Support Officer

Working for Warwickshire -

Warwickshire County Council is a place where everyone feelsvalued, included, safe, supported,andwelcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training,skillsand infrastructure.Our people vision for Warwickshire County Council isa great placeto work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19percent per month, to help support your financial security during retirement.The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and anadditionalday at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, youngpeopleand adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS).In accordance withthe DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice inaccuratespoken English to the public.

An NPPVcheck isrequiredfor individuals who are to be appointed due to frequent and uncontrolled access to government assets.

To discuss the role please contact Helena Mullarkey on

Closing date:10ththAugust 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact we will make every effort to meet your specific requirements

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.See more