Applied AI Solutions Architect - Connect & CX

AWS EMEA SARL (UK Branch) is seeking an experienced Amazon Connect Specialist Solutions Architect to accelerate customer adoption of AI capabilities. You will lead strategic engagements, design data readiness frameworks, and architect integration patterns across CRM and ERP systems.

In this role you will work at the intersection of contact center operations and applied AI, guiding customers from proof-of-concept to production deployment while collaborating with cross functional teams to deliver