Applications Operations Engineer - GDS - SEO
Posted 4 hours 40 minutes ago by Onyx-Conseil
As an Application Operations Engineer - SEO you will:
Act as a user, configuration and data administrator for a number of third party and internal applications, ensuring the information we hold is accurate, so that our customers get the best value from the data feeds we offer.
Work with the suppliers to troubleshoot and resolve user, data, configuration and technical issues
Monitor supplier platforms daily for performance and issues
Ensure continual service improvement by working with service owners to recommend improvements to applications and the service as a whole
Maintain close working relationships with suppliers to understand updates and changes to applications and communicate their impact to service owners.
Own application-related incidents at a working level, investigate their causes and find resolutions with service owners, developers, and suppliers.
Work with service owners to identify and understand user, data, configuration and technical issues
Configure internal applications to best meet the needs of internal users
Support the provision and configuration of incoming data feeds (for example information about vulnerabilities) received from a range of suppliers, that the team relies on to deliver its services
Support the provision and configuration of outgoing data feeds, containing prioritised and actionable advice that we automatically share with our customers