Application Duty Technician (L2/L3) - Critical Systems

Posted 1 day 6 hours ago by Experis (Austria)

Permanent

Full Time

Other

Hampshire, Winchester, United Kingdom, SO211

Job Description

Experis is seeking an Application Duty Technician to support a government-critical live service from the Hursley site. You will investigate incidents, diagnose issues, and drive service restoration with IBM delivery teams and third-party partners.

The role emphasizes hands-on troubleshooting across applications, databases and supporting tech, using tools like Netcool, ServiceNow, PowerShell, SQL, Oracle and SolarWinds to maintain 99.99% availability.