App Support Engineer

Job Title: Java Support Developer

Location: North Dublin (Onsite - 5 days per week)

The Company

Our client is a growing Irish technology company with a strong reputation for investing in their people. They offer extensive training opportunities, encourage long term career development, and foster a loyal, close knit workforce. This is a business where employees are supported to grow, collaborate, and build lasting careers in a stable and forward thinking environment.

The Role

We are seeking a Java Support Developer to join a collaborative, office based engineering team in North Dublin. This role combines hands on Java development with technical support, system investigation, and close collaboration across development, QA, and infrastructure teams. It is ideally suited to someone looking for long term stability and growth within a supportive organisation.

Key Responsibilities Java Application Support & Development

• Investigate, triage, and resolve application issues
• Develop and deploy code fixes and enhancements using Java (currently Java 8)
• Exposure to frontend frameworks such as JSF or PrimeFaces is advantageous

Database & SQL Server Support

• Write and optimise SQL queries
• Diagnose and resolve data related issues within Microsoft SQL Server

Cloud & Infrastructure Support (AWS)

• Monitor and analyse logs across AWS services
• Investigate CloudWatch and infrastructure alerts
• Implement corrective actions and preventative solutions

Ticketing & Project Tracking

• Manage incidents, tasks, and projects using Jira
• Work closely with stakeholders to ensure timely resolution

Hardware & Middleware Management

• Support and manage customer clocking devices
• Maintain and troubleshoot a bespoke Java middleware component

Networking Support

• Provide general network troubleshooting and support
• Cisco experience (CCNA or equivalent) is beneficial but not essential

Technical Onboarding & Deployment

• Create and maintain build configurations
• Manage deployments using Jenkins
• Support Single Sign On (SSO) implementations using SAML and OIDC

Quality Assurance Collaboration

• Work closely with QA teams on defect tracking
• Assist with bug investigation, resolution, and validation

What's on Offer

• Fully onsite role in North Dublin (Monday-Friday)
• Significant investment in training and professional development
• Pension and Performance related bonuses
• Long term career progression and job security
• Supportive, team focused company culture
• Opportunity to grow with a successful Irish company