Analyst, Supply Chain Data Services

Analyst, Supply Chain Data Services

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

Overview

Ciena's Supply Chain Data Services team drives insights and enables informed business decisions through analytics and innovation.

As a Supply Chain Data Services Analyst, you will develop and enhance operational, predictive, and visionary analytics tools that empower the Supply Chain organization to make smarter, data-driven decisions.

How You Will Contribute

Reporting to the Manager, Supply Chain Data Services Enablement, you will:

• Support and continuously improve existing Business Intelligence (BI) solutions.

• Analyze business requirements and design optimized data and BI solutions.

• Develop new analytics tools to provide timely, actionable insights at the point of use.

• Migrate and modernize legacy BI tools to next-generation BI environments.

• Integrate AI-driven analytics capabilities into existing solutions.

• Collaborate with cross-functional teams - Product Line Management, Supply Management, Order Management, IT, and CRM - to ensure alignment and consistency of insights.

• Serve as a trusted expert on BI tools and data interpretation, supporting informed decisions across the Supply Chain.

The Must Haves

• Education: Bachelor's degree (Honours preferred) in an IT-related field.

• Experience: Demonstrated experience in Business Intelligence or Data Analytics, ideally within a supply chain or operational context.

• Technical Skills:

  • Alteryx - Data model design, workflow automation, analytics (certification an advantage).

  • Power BI - Visualization design, DAX, data modeling, and use of Power BI CoPilot (certification an advantage).

  • SQL - Proficiency in ANSI SQL programming.

  • Familiarity with Oracle EBS, Salesforce, or similar ERP systems.

  • Knowledge of Agile software development methodologies.

• Analytical & Problem-Solving Skills: Ability to translate complex data into meaningful summaries and actionable insights.

• Collaboration: Strong relationship-building and teamwork skills across functions and regions.

• Communication: Clear, concise, and confident communicator.

• Organization & Initiative: Self-driven, organized, and capable of managing multiple priorities independently.

Assets

• Experience with Google Looker or other BI/reporting tools.

• Knowledge of statistical analysis and data interpretation techniques.

• Business data understanding in one or more Operations domains - Order Management, Supply Management, Product Line Management, Inventory Management, or Services.

• Advanced proficiency in MS Office, especially Excel and Outlook.

• Demonstrated performance in:

  • Analytical thinking

  • Change management and adaptability

  • Customer focus and initiative

  • Decision-making and influencing

  • Organizing and prioritizing work effectively

For further information and to submit your application, click the apply icon.