Aladdin SME

AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes.

On behalf of M&G, AMS are looking for an Aladdin SME for a 6 month contract based in London with remote work available.

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

A critical role within the Investment Platform. You will be a technology partner to one or more business areas. Depending on the requirements, you may identify business requirements, propose solutions (either process or technology solutions), make changes to Aladdin directly, lead development through engineering squads (non-Aladdin demand) or other third parties.

Key Responsibilities for this role:

• Understand business requirements and propose solutions to those requirements, focusing on utilisation of Aladdin where possible.
• Work in partnership with technology teams, both onshore and offshore, to deliver functionality that is not available in the core platform.
• Identify improvements that address efficiency and scalability, or reduction of risk.
• Develop a close working relationship with Public Markets Investments business stakeholders, providing regular updates on progress.
• Manage and maintain change backlogs ensuring priorities and critical requirements are highlighted.
• Work at both a higher level, managing and co-ordinating the delivery of initiatives, or work in the detail to define and document requirements, process, etc, as required.
• Own all Aladdin related incidents through to successful resolution.
• Be the escalation point to BRS where technical or Aladdin specific assistance is required.

Aladdin:

• To provide support to the Public Markets Investment Platform - Aladdin change and BAU.
• Driving Aladdin adoption across the Public Markets teams, showcasing approved workflows.
• Be a Subject Matter (SME) expert for the Investment teams.

Business Analysis:

• Develop a close working relationship with Public Markets business stakeholders in order to determine functionality gaps and enhancement requirements.

Process and Workflow:

• Promote best practice and global consistency.

Incident/Problem Management:

• Manage and maintain incidents, enhancements, issues and risks log via Jira.

Embedding and adoption:

• Working closely with customers to ensure that new systems and process are Embedded effectively.

Support:

• Assist in the definition of new business requirements and the design of new processes. To aide in the delivery of incremental change to the global investment Team.

Key Knowledge, Skills & Experience:

• Strong knowledge of the relevant systems, data and operations processes within an Asset Management or similar organisation - Aladdin SME expertise is mandatory.
• Experience as a change leader within Asset Management or similar organisation.
• Experience working in an asset management or similar organisation, with strong knowledge of the end to end investment process.
• Familiarity with broad range of investment products and instruments - knowledge of Active ETF investment process and operational model beneficial.
• Experience of working with internal teams and third parties to ensure that requirements are met within agreed timescales.
• Good inter-personal and organisations skills.
• Ability to negotiate pragmatic solutions that meet conflicting business requirements.
• Problem solving ability within a complex investment management environment.
• Excellent oral and written communication skills.
• Ability to define and document business requirements and process flows to a high standard.
• Experience of providing challenge to requirements and proposed solutions.
• Ability to operate under pressure and deliver to demanding deadlines.
• Agile delivery expertise.

Next steps

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.