Airport Retail Team Leader - Customer Experience

WHSmithHorley is seeking a Team Leader to guide and inspire the store team toward exceptional customer service and achievement of business objectives. You will foster a culture of learning and support, helping colleagues develop skills and expertise while ensuring all operations are safe and compliant.

The role emphasizes hands-on leadership, teamwork, and adapting to a fast-paced environment. You will mentor staff, drive performance, and collaborate across the store to deliver outstanding