Airline SaaS Customer Success Leader

Posted 19 hours 26 minutes ago by Viasat

Permanent
Full Time
Other
London, United Kingdom
Job Description

Viasat is seeking a Customer Success Manager to own a portfolio of airline customers, guiding onboarding, adoption, and renewal. You will coordinate with Sales and Product teams to drive customer success and ensure high satisfaction.

You will manage inquiries via a centralized ticketing platform, monitor health indicators, and engage stakeholders with strong English communication. This role offers opportunities in a global, fast-paced environment.