AI TECHNOLOGY CONSULTANT
Posted 3 hours 53 minutes ago by Reply, Inc.
Requisition ID11046-Posted - Years of Experience (2) -Technology- Where (1)
Cognita Reply is the vertical setup within Reply that brings OpenAI's AI into clients' day-to-day processes - where change is measured by efficiency, innovation, and ROI. We emphasize partnership, compliance and security, deep sector knowledge, and speed of execution. We deliver scalable, governed, and measurable solutions, integrated with the systems that keep companies running.
Role overview:
As an AI technology consultant, you will act as the vital link between enterprise transformation initiatives and OpenAI's API-based platform, helping organizations turn strategy into scalable AI solutions. This client-facing role involves guiding both technical and non-technical stakeholders through adoption, integration, and scaling of AI technologies. You will use your technical expertise to demonstrate concepts and design solutions, collaborating closely with leadership, Sales, Product, Security, and Engineering teams. Hands-on coding is not required, but the ability to independently use and explain the platform is essential.
Responsibilities:
- Serve as the trusted technical advisor for enterprise customers throughout the AI adoption lifecycle, from assessment to scale.
- Translate business problems into practical, API-driven AI solutions and deployment strategies.
- Demonstrate and explain platform capabilities, API usage, and integration strategies to both technical and non-technical audiences.
- Drive change management and adoption plans, including stakeholder alignment, capability building, governance, and value measurement.
- Design integration patterns and recommend architectural approaches that ensure scalability, reliability, security, and compliance.
- Collaborate with Sales and GTM teams in pre-sales and post-sales to ensure a seamless technical customer experience.
- Act as the escalation point for complex adoption or technical questions, coordinating resolution with Product and Engineering.
- Advocate for responsible, ethical AI use, embed best practices in customer engagements, and contribute to reusable resources and thought leadership.
About the Candidate:
- Deep technical understanding of AI platforms, cloud-native systems, APIs, and enterprise architectures.
- Familiarity with API-driven platforms (REST/HTTP APIs, OAuth/auth models, webhooks) and cloud ecosystems (AWS, GCP, Azure).
- Experience designing integrations between SaaS platforms and enterprise systems (CRM/ERP/workflow systems).
- Experience in enterprise adoption, digital transformation, or technology consulting delivering change at scale.
- Comfortable engaging both C-suite and technical engineering teams, translating complex concepts into clear, actionable guidance.
- Strong problem-solving skills with the ability to work through ambiguity.
- Excellent communication, presentation, and stakeholder management abilities, with a customer-focused mindset emphasizing value realization, outcomes, and long-term adoption.
- Additional advantages include a background in adoption frameworks, AI governance, data privacy, security practices and compliance.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law.
Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.