AI Strategy & Innovation Associate - Shape Public Service

Civica is seeking an AI Strategy & Innovation Associate to shape how AI transforms customer operations, delivery, and support. You'll design and deliver AI-driven proofs of concept, partner with teams to reimagine solutions, and iterate quickly to demonstrate impact across public services and government clients.

You'll explore emerging AI tools and collaborate with leaders to foster a culture of experimentation and continuous improvement, accelerating outcomes for citizens and teams.