AI Product Manager - Global Customer Support Excellence

Posted 2 hours 42 minutes ago by SAP SE

Permanent

Full Time

Customer Service Jobs

Dublin, Ireland

Job Description

SAP SE in Ireland is seeking an experienced Product Manager to drive the strategy, development, and adoption of AI-powered solutions within SAP Global Customer Support.

You will translate business and user needs into a clear product vision, partner with engineering, UX, data science, and support teams, and deliver measurable outcomes.

The role requires ownership, strong communication in English, and the ability to manage cross-functional roadmaps in a fast-paced environment.