AI-Driven Service Delivery Manager

BritBox is seeking a Service Delivery Manager to oversee end-to-end service management across its technology platform. The ideal candidate will possess strong IT service management experience, with a focus on AI-driven tools and vendor relations. This role involves improving ITSM processes, leading incidents, and managing partnerships. A solid understanding of ITIL principles and experience with tools like ServiceNow and Jira is essential. Join BritBox and be part of a vibrant team focused on delivering robust streaming services.