AI-Driven Digital CX Lead - UK & Ireland

Posted 2 hours 10 minutes ago by Takeda

Permanent

Full Time

Factory Jobs

London, City Of Westminster, United Kingdom, NW1 4

Job Description

Takeda in the United Kingdom and Ireland is seeking a Digital CX Lead to drive adoption of omnichannel engagement and content capabilities across Commercial, Medical, and DD&T. The role focuses on enabling Content Factory services, AI-enabled engagement, and global capability deployment for better customer outcomes.

With 5+ years in CRM/technology within pharma, you will partner with diverse teams to improve engagement, content effectiveness, and data-driven decision making while advancing best