AI-Driven Client Success Ops Lead

Webgains is seeking a proactive, solutions-focused leader to head client support and client success operations. You will own the day-to-day support function while driving systems, processes, and automation to scale exceptional service.

You will bridge clients, internal partners, and technical teams to resolve issues and continuously improve tools and workflows that support customers. The role emphasizes solving complex problems, thinking in systems, and leveraging technology to boost efficiency,