AI Agent Strategy Lead

Sierra is seeking an Agent Strategist to partner with Product Managers and Engineers, shaping AI agents that handle thousands of conversations daily. You will blend product strategy, conversation design, and customer insight to deliver high-quality agents.

Join a team that values Trust, Customer Obsession, Craftsmanship, Intensity and Family, and work across global offices, including London. This role emphasizes collaboration, data-driven decisions, and impactful customer outcomes.