AI Agent Strategy Lead - Drive Conversational Excellence

Sierra seeks an experienced Agent Strategist to partner with product managers and engineers to scope, build, and ship AI agents handling thousands of conversations daily. You will shape product strategy, conversational design, and customer insights to bring high-quality agents to life.

You will drive multi-project execution, advise customers on AI strategies, and coordinate with diverse teams to ensure successful delivery, with emphasis on clear communication and data-driven decision making.