AI Adoption & Growth Strategist

Zendesk is seeking an AI Success Strategist to own multi-year AI roadmaps, translate product capabilities into business value, and partner with executives to drive adoption and measurable outcomes. You will lead cross-functional delivery with Product, Services, Sales, and Partners to scale AI programs while maintaining governance and alignment with best practices.

You will act as the design authority for AI deployments, coordinate with Engineering and Professional Services to remove blockers,