Aftersales Manager

Posted 22 hours 29 minutes ago by KPI People Ltd

Permanent
Full Time
Sales & Marketing Jobs
Hertfordshire, Watford, United Kingdom, WD171
Job Description

Aftersales Manager - Watford - Basic Salary - £45,000 - OTE - £75,000 - Company Car - No Saturdays - Extensive Benefits Package -


Our client, a franchised main dealership, in Watford has the requirement for an experiencedAftersales Manager / Service Manager to join theirestablished and high performing Aftersales team.


Responsibilities

  • Organise, coach, motivate and lead your workshop & front of house team

  • Ensuring the very highest levels of customer service every time.

  • Departmental profitability

  • Delivering dealership and manufacturer budgets

  • Controlling expenses

  • Recruitment and selection, staff coaching and motivation

  • Optimising workshop capacity and utilisation

  • Installing, and maintaining processes

  • Monitor, develop and improve CSI and customer experience


Experience, Skills & Qualifications
Essential Requirements

  • Minimum of 3 years' Aftersales Manager / Service Manager experience

  • Full UK Driving Licence


Desirable Requirements

  • Franchised Dealership Experience

  • Kerridge


Remuneration & Benefits

  • Basic Salary of £45,000

  • On Target Earnings of £75,000

  • Use of Company Vehicle

  • Extensive Benefits Package

  • Monday - Friday only unless business critical