Aftersales Manager - Salisbury

Posted 2 days 5 hours ago by Silcom Recruitment

Permanent
Full Time
Retail & Consumer Products Jobs
Wiltshire, Salisbury, United Kingdom, SP1 1
Job Description
The Role:

Silcom Recruitment is recruiting for an experienced Aftersales Manager to join an established main dealer group, based in the Salisbury area.

Our client is offering an excellent opportunity to lead a successful aftersales department within a progressive and customer-focused business, offering strong earning potential and a great work-life balance with no weekend working.

Responsibilities & Requirements:
  • Oversee the daily running of the aftersales department, including service, parts, and workshop operations.
  • Drive department performance through effective management of productivity, efficiency, and profitability.
  • Lead, motivate, and develop the service and workshop teams to deliver exceptional customer service.
  • Monitor KPIs, departmental budgets, and performance reports to ensure targets are met.
  • Ensure high standards of customer satisfaction, retention, and manufacturer compliance.
  • Work closely with senior management to implement strategies that maximise aftersales revenue and operational efficiency.
The Package:

£50,000 Basic - £70,000 OTE + Brand Over Performance Bonus, Company Car & other great company benefits

Monday to Friday - 45 hour week, with non rota'd occasional Saturday coverage.