Aftersales Leader: Customer Experience & Returns

HAWK3 Talent Solutions, Bradford, is helping a UK-based consumer products business recruit a Head of Aftersales to own Customer Service, Returns and Parts operations.

The role offers leadership of a growing team, autonomy to streamline processes, set KPIs, and deliver measurable improvements in customer experience and operational performance. Flexible hours with a 4-day week option are available for this full-time position.