Advocacy Service Manager

ONSIDE is seeking an experienced, person-centred and values-led Service Manager to lead our statutory advocacy services in Herefordshire, alongside managing out-of-county advocacy provision.

You will play a vital role in ensuring vulnerable and disadvantaged people have their voices heard and rights upheld. Providing operational leadership supporting a team of advocates and volunteers delivering high-quality advocacy service that are safe, ethical and compliant. Supporting, coaching and line managing the team to achieve outstanding outcomes.

Your role will be ensuring adherence to statutory frameworks, safeguarding standards and legislation, while overseeing referrals, case management, service delivery and performance monitoring. Leading on quality assurance, evaluation and continuous improvement.

As the Service Manager, you will work closely with the Head of Services to drive service development, innovation and growth ensuring our work remains person centred, accessible and responsive to local need.

This is a fantastic career opportunity to make a real and lasting impact on people's lives.

Proud member of the Disability Confident employer scheme

Advocacy Service Manager

Company: Onside Independent Advocacy Salary: £25,729.73 - £29,405.41 Hours: Part-time Location: Hereford, HR1 2LU Working pattern: On-site Job type: Permanent Posting date: 4 Aug 2026 Closing date: 3 Sept 2026

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