Adoption Lead for Enterprise R&D Platform

Uncountable Inc. is seeking a Customer Success Associate to drive adoption across large, multi-site accounts. You will craft adoption plans, run tailored training programs, coach power users, and diagnose usage stagnation to ensure daily platform usage becomes the norm.

Your role sits between Account Management and Implementation, focusing on adoption outcomes and renewal opportunities. You'll lead live and virtual training, tailor content to scientists, lab technicians, data managers, and R&D