Admissions Managers - 80%

With more than 160 professions represented, the Geneva University Hospitals are a reference institution at the national level. To learn more about our institution, please take a few minutes to consult our retrospective. The Department of Women, Children, and Adolescents aims to provide quality care tailored to the needs of women at every stage of their life and to address the health issues faced by newborns, children, and adolescents from birth up to the age of 18. For many years, the Department of Women, Children, and Adolescents has continuously developed advanced practices and centers of expertise in several medical specialties. Within our service, we aim to provide the public and health professionals with a courteous, competent service, both by phone and at the various reception desks.Admissions Managers in the Admissions Sector - 80% The admissions sector of the Department of Women, Children, and Adolescents (DFEA) is looking for several admissions managers to strengthen its team. You will be the first point of contact, both by phone and at the reception, and provide a professional, courteous service tailored to the needs of the clients. Your main responsibilities will include welcoming, informing, and guiding individuals who come to the admissions office, registering them while ensuring the accuracy of their records, managing appointment scheduling, and coordinating with the relevant services. You will also perform various tasks related to the smooth running of the department and provide backup for the team if needed. This position requires availability for irregular hours, in continuous service 24/7, including during public holidays. You should hold a vocational diploma in business administration or an equivalent qualification, with a minimum of 3 years of experience in a customer service role. You must have a perfect command of the French language, both spoken and written (writing ability). You possess good knowledge of English and/or several other languages (Spanish, Portuguese, etc.), which are considered an asset. You are proficient in standard software (Word, Excel, Outlook) and have knowledge of institutional tools (OPALE, DPI, DPA, GRECO 2), as well as the X system (LAMal, AI, etc.). You demonstrate a strong client-oriented spirit, are flexible, autonomous, and have good stress management skills, while collaborating harmoniously with a large team.Additional Information:- Start date: - Number of positions: 5- Activity rate: 80%- Job grade: - Fixed-term contract of 1 year - Application deadline: - For inquiries: Mr. L. Dias, Write an email Your application must include a cover letter demonstrating your motivation, your curriculum vitae, copies of diplomas and certificates required for the position, and the last 2 work references. This job vacancy is open equally to women and men. Wishing to engage in the fight against unemployment, HUG encourages candidates coming from the Cantonal Employment Office, and applications submitted via the recruitment platform will be taken into account. Paper and email applications will not be processed. jid46cee4faen jit0207aen jpiy26aen