Administrator

Herefordshire and Worcestershire Health and Care NHS Trust

Administrator

The closing date is 03 August 2026

Due to the transformation of our services, we are recruiting an enthusiastic and proactive administrator to join and enhance our children's therapy team, providing outstanding care for patients across Worcestershire.

A willingness to learn and expand your skills will be positively encouraged and we will provide you with resources to develop and progress a long term career.

This is a clinical administrator post supporting various aspects of clinical admin such as orthotics and equipment provision.

The team is countywide with bases in Kidderminster, Bromsgrove and Worcester.

Please note the Trust is unable to provide sponsorship to work for this role; to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

The successful candidate will need to have significant proven experience working within a busy team, demonstrate a flexible approach, and have the ability to stay calm and always work professionally.

As a highly organised individual you will need the ability to prioritise and organise work so that tasks are completed in a timely manner following agreed processes and always have the best interest of the patient at the centre of everything you do. You also need to be willing to work with senior management to improve and support the implementation of change when needed.

It is essential that you are proficient in IT skills including knowledge of the Microsoft Office Packages, along with excellent communication and interpersonal skills. You will be answering the phone and taking messages, dealing with patient appointments, arranging and booking clinics, general admin duties which include photocopying, filing, diary management. You may be asked to cover another base occasionally to cover for leave or absence. You will also be trained to do administration tasks for both Paediatric Occupational Therapy and Physiotherapy teams.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification Experience

• Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience).

Qualifications

• Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

• I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

£25,760 to £27,476 a year pro rata for part time