Administrator

Administrator

Herefordshire and Worcestershire Health and Care NHS Trust is looking for two part time Administrators to join our 0 19 Public Health Nursing team.

The closing date is 18 June 2026

Post 1: Monday, Tuesday, Wednesday - 22.5 hours.

Post 2: Thursday & Friday - 15 hours.

Working hours will be agreed with the successful candidate. Shifts will be completed between 8 am and 5 pm.

These are permanent posts based at Cots Hill Clinic. Full induction and training will be provided.

Main duties of the job

The day to day work includes:

• Managing a generic mailbox.
• Processing statutory and health notifications.
• Data inputting and collating information.
• Updating patient records on RIO.
• Dealing with telephone calls.
• Other tasks as set out in the job description.

The role is busy, varied and requires a flexible approach, a calm, professional manner, accurate work, multi tasking ability, a can do attitude and excellent customer service skills.

Tuition, qualifications and experience

Knowledge:

• Office procedures.
• Microsoft Office (Word, Excel, Outlook).
• Understanding of the Data Protection Act and NHS Code of Confidentiality.

Qualifications:

• Level 3 academic qualification in a Business/Administration subject or Level 2 with considerable recent NHS administrative experience.
• Original certificates required at offer.

Additional criteria:

• Unable to provide sponsorship and limited visa does not guarantee sponsorship at entry.

Skills and abilities:

• Challenge poor behaviour.
• Positive attitude and act on feedback.
• Praise and support others.
• Clear and effective communication in English (verbal and written).
• Standard IT skills (tested in interview).
• Good organisational skills.

Experience:

• Recent, relevant administrative/secretarial experience, normally a minimum of 2 years.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Benefits

• 27 days leave plus bank holidays, increasing up to 33 days with long service.
• Generous NHS pension and enhanced pay for unsocial hours.
• Flexible and agile working opportunities.
• Great maternity, paternity and adoption support.
• Wide range of supportive staff networks.
• Health and wellbeing opportunities.

We value diversity and encourage applications from people of all backgrounds, cultures and ethnicities.