Administrator

WhereLeamington SpaWhatAdministrationTypePermanentSalary26000 AnnualAn exciting opportunity has arisen for an experienced Administrator to join our client's successful practice based in Leamington Spa. This is a permanent office based role working either full-time Mon-Fri 9-5pm or part-time working 3-4 days per week until 5pm. Salary £25k - £26k pa F/T pro rota if P/T plus company benefits.The successful candidate will provide a full secretarial and support service within the department, assisting multiple Fee Earners. You will need excellent keyboard skills, a polite and patient manner, initiative, and a flexible approach.Knowledge and Experience:Excellent keyboard skills with a good knowledge of Outlook and Word.Strong administrative experience essentialDynamic in approach and uses initiative when dealing with clients or potential clientsA positive approach to customer serviceAbility to be a team player and flexible outlookEfficiency to deal with awkward situations and difficult clients in a professional mannerAbility to remain discreet and maintain employee and client confidentiality at all timesKey Responsibilities:Undertaking typing and secretarial work within the Family Department for multiple Fee Earners but also assisting when needed across the Department as part of the Family support teamDealing with initial new client enquiries, allocating them amongst fee earners and signposting appropriatelyHandling of and dealing with clients' calls (as delegated by Fee Earners) and liaising with Fee Earners on case developments.Dealing with clients by phone, email and in person (as delegated by Fee Earners depending on experience).Diary managementCase management - under guidance of Lead Fee EarnerMaking appointments for clientsConflict checks on new clientsPreparation of files for upcoming appointments and passing to Fee EarnerPreparation of documents (as delegated by Fee Earners)Preparing case files for Court hearingsMaintaining filing systems (through case management system).Providing general administration tasks, as and when required