Administrator

Administrator

Hull University Teaching Hospitals NHS Trust

The closing date is 28 April 2026

Have you ever thought about working for the NHS?

Behind every appointment, every clinic, every patient seen - there is someone who made it happen.

Our Administrators are the unseen heroes of patient care. The reassuring voice on the phone. The organised mind behind the clinic list. The calm presence supporting patients in what can often be their most worrying moments. Without them, patients don't get seen. Services don't run. Care doesn't flow.

We are recruiting Administrators to join our teams across Hull Royal Infirmary and Castle Hill Hospital. You don't need previous NHS experience - we can teach you the systems. What we can't teach is compassion, professionalism and the ability to care about getting things right for patients. That's what we're looking for.

We are looking to recruit 1 x 30hour (4 x 7.5 hour shifts) post within our busy A&E department. You will be covering all the reception desks on a rota basis.

The role will cover all 3 shift patterns on a rolling 4 week rota basis.

Shift patterns are as follows:

• 07 00
• 15 00
• 23 00

The role requires flexibility and will be given a mixture of these 3 patterns 6 weeks in advance. Set shifts will eventually be given after the probation period is completed.

Main duties of the job What you'll bring:

• A caring and compassionate approach
• Confidence communicating with patients or the public
• Good organisational skills and attention to detail
• Basic IT skills (typing, email, data entry, use of computer systems)
• The ability to work as part of a close knit team
• Calmness in a sometimes fast paced environment

What you'll gain:

• The chance to make a real difference every single day
• Full and part-time opportunities with flexible working options
• One of the best pension schemes available
• Generous annual leave entitlement - because you work hard and deserve proper time off
• Structured training and ongoing support
• Genuine career progression - many of our senior leaders began in administrative roles

Patient care is at the heart of everything we do, and our administrative teams are central to making that care possible. If you are organised, compassionate, and want a role where your work truly matters, we would love to hear from you.

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person Specification Education / Qualifications

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• NVQ Level 2 in administration
• Vocational Level 3 in administration

Knowledge, Training & Experience

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft Office products
• Understanding of the clinical administration pathway
• Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

• Good organisational skills
• Ability to prioritise own workload
• Knowledge of and adherence to General Data Protection Regulations 2018
• Ability to communicate effectively using a variety of media
• Proactive and able to work on own initiative
• Knowledge of Trust Access Policy
• Knowledge of Referral to Treatment rules and guidelines
• Knowledge of, and adherence to, General Data Protection Regulations 2018

Special Attributes and Other Requirements

• Professionalism
• Caring
• Accountable
• Interested in personal development
• Flexible approach to hours and conditions
• Willingness to travel to other trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hull University Teaching Hospitals NHS Trust