Administrator / Receptionist

Administrator / Receptionist Location: Hull Job Type: Permanent Salary: £28,200

GapPersonnel are currently looking to recruit an Administrator / Receptionist to join our busy Office in Hull.

The role of the Administrator is to:

• Processing holiday requests
• Providing administrative support to the Branch team
• Database maintenance
• Reference and DBD check completion
• Photocopying, scanning, filing
• Timesheets obtained from the clients in time to meet the internal deadlines
• Any inaccuracies identified and rectified
• Meeting and greeting customers face to face with a helpful attitude, warmth, and respect at all times
• Ensuring that the gap personnel brand is always represented to both candidates and clients in an ethical and positive manner.
• Telephone call handling
• Handling of queries and complaints, relaying accurate messages
• Going the extra mile in resolving any customer queries and keeping the customer updated of the progress
• Being the first port of call for payroll queries, ensuring reasonable resolution times
• Internal and external relationship building
• Provides a consistent and consultative approach to communication with the regional branch teams, candidates, clients, colleagues, management, and other relevant departments to achieve the business objectives