Administrator - Edinburgh

Are you a detail-driven communicator who thrives in a fast-paced environment? Join a newly established division focused on improving how the public interacts with government services. This is a key operational role supporting the delivery of accurate, timely, and transparent responses to public enquiries and formal requests.

You'll be part of a central team managing thousands of items of correspondence annually, helping ensure queries are handled efficiently and respectfully.

• Allocating and tracking incoming correspondence and formal requests
• Handling public calls and directing queries to the right teams
• Publishing responses and maintaining internal knowledge systems
• Supporting question workflows and briefing coordination

What you bring:

• Strong communication and organisational skills
• Confidence in handling sensitive or challenging queries
• A collaborative mindset and adaptability to shifting priorities

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.