Administrative Officer (XN03)

Anexciting opportunity has arisen for a passionate, innovative, enthusiastic andhighly motivated individual to join our existing team in the BereavementService at Leeds Teaching Hospitals NHS Trust.

Thisrole provides a high standard of clerical service and, where necessary,reception duties to the department of Bereavement Services, adhering todepartmental guidelines and policies. The post-holder may be the first point ofcontact for the bereaved and other visitors to the department.

As a Bereavement Liaison Officer you will act as apoint of contact, support and source of advice for the relatives of deceasedpatients and healthcare professionals in relation to death certification andsignposting to external stakeholders.

Expected ShortlistingDate

26/02/2026

Planned InterviewDate

12/03/2026

Main duties of the job

LeedsTeaching Hospitals has in excess of 3000 patient deaths per year, which inline with national guidance require review by a Medical Examiner. The postholder will work closely with the Medical Examiner Service, providing supportto the Medical Examiner / Medical Examiner Officers, and other healthcareprofessionals / stakeholders.

Thepost holder will undertake a range of clerical and administrative dutieswhich will include receiving and checking documentation, reports, collationof data and processing of Medical Certificate of Cause of Death to the LeedsRegister Office. In addition, the post holder will be a source of expertiseand advice for relatives of deceased patients, healthcare professionals, theCoroner, Leeds City Council, registration services and otherstakeholders.

Thisrole is cross site working between St James University Hospital and LeedsGeneral Infirmary.

About us

Weare committed to delivering the highest quality and safest treatment and careto every patient, every time. We will always be patient-centred, fair,collaborative, accountable and empower our patients and colleagues. The bestfor patient safety, quality and experience.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

The postholder will be responsible for theprovision of a full and effective administrative and clerical support serviceto Bereavement Services. The post holder will also be responsible for inputtingdata onto the departmental database system and producing reports as required.The postholder will be expected to arrange and plan their own workload onaday-to-day basis within the overall demands and priorities of the department.

Person Specification Experience

• Previous administrative / clerical experience work experience in a health or social care setting
• Knowledge of the NHS / Death Certification Reforms / National Medical Examiner System

Additional Requirements

• Please provide an overview of your understanding of the role the Bereavement Liaison Officer and how your acquired skills and knowledge equip you for this role

Qualifications

• GCSE in English and Maths or Equivalent
• Level 2 Qualification or Equivalent (Business Administration / Funeral Services / Clerical)

Skills & behaviours

• Commitment to principles of equality and diversity
• Importance of maintaining confidentiality
• Well organised, able to prioritise and to work on own initiative
• Good interpersonal skills and able to relate effectively to a wide range of people
• Personable, patient, sensitive and flexible