Administrative Officer- Customer Service

Your new company
An established organisation with a strong presence across the region is seeking an Administrator to join their busy team on a temporary maternity cover basis until mid January 2027.

Your new role
As Administrator, you will provide essential administrative and customer service support to the team. Your responsibilities will include handling incoming calls and email enquiries, raising orders, maintaining accurate records, updating internal systems, and preparing reports. You will support meetings, take minutes, process purchase orders and invoices, and ensure all documentation complies with internal policies, GDPR and quality standards. This is a varied and fast paced role requiring flexibility, professionalism, and strong attention to detail.

What you'll need to succeed
Essential

Hold a Level 2 qualification or equivalent and a minimum of one year's relevant experience providing reception and/or administrative support in an office environmentOR

• A minimum of two years' relevant experience providing reception and/or administrative support in an office environment.
• Proficient in the use of Microsoft Office applications, including Outlook, Word and Excel
• Experience of delivering a high level of accuracy in work tasks, demonstrating strong attention to detail
• Experience of working with internal and external stakeholders, such as tenants and/or customers, in a confidential and professional manner
• Experience of using own initiative, as well as the ability to work effectively as part of a busy team
• Effective organisational and administrative skills.
• The ability to work to tight deadlines and effectively prioritise own workload.
• The ability to communicate effectively, both verbally and in writing.

Desirable

• Experience of dealing with difficult customers (to be demonstrated by examples).
• Experience of processing purchase orders and invoices.

What you'll get in return

• £14.17 per hour
• Immediate start
• Temporary role to Jan 2027

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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