Administrative Clerical Assistant/ Receptionist
Posted 2 days 9 hours ago by NHS
This is a key post in the provision of administrative, clerical and reception support in antenatal maternity services.
The clerk is an important and integral part of the team and applicants must be willing and able to act on their own initiative and organise their workload effectively to ensure an optimum level of efficient clerical support to the community midwifery team in a timely and accurate manner.
The post holder will have contact with patients, carers and all members of the multi-professional team, as such providing front-of-house services for the department.
This is a Fixed Term Position for up to 6 Months
Main duties of the jobSupport midwives in providing care for women and their families within the maternity services.
Answers and deal with incoming telephone calls from women, relatives and staff appropriately, referring to midwifery staff as appropriate.
Checking in women who are attending antenatal/gynaecology clinics, confirming their details and following any processes.
Booking & amending appointments as requested by antenatal/gynaecology booking coordinator, Midwives, Gynaecology Nurses or Doctors.
Transports items, e.g.health records between departments as required.
Participates in the rotation to all areas within maternity outpatients to provide clerical and reception cover as required.
Person Specification Education and qualifications- Excellent standard of written and oral English
- Working towards NVQ 2 qualification or equivalent
- Previous work within hospital or caring environment, preferably with families, mothers and babies.
- Experience of working with Excel.
- Ability to respond to the demands of the clinical area and report anything untoward.
- IT skills are required in the role, and the post holder must be prepared to undertake the necessary training to support this.
- Able to work well within a team.
- Good interpersonal skills.
- Ability to remain calm under pressure.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.