Administrative Assistant/Receptionist
Posted 8 days 11 hours ago by NHS
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role
The Trust is seeking an outgoing and motivated individual to join the reception team at our main base, Willerby Hill. The successful candidate will be able to work effectively both independently and as part of a team.
Strong organisational and communication skills are essential, as the role involves liaising with a multi-disciplinary team and maintaining high standards of service delivery.
This is a part-time position, working weekdays from 12:00/12:30 until 4:00pm. Flexibility is required to provide additional cover during periods of annual leave and sickness when needed.
The role includes providing administrative support and carrying out reception duties, while also contributing to the planning and development of the department as an active team member.
In addition, the post holder will support the Office Coordinator with the implementation of new agile working spaces, using the Trust's software systems to manage and oversee office space bookings.
Main duties of the jobThe main duties of the role include:
- Good organisation and planning skills, using own initiative
- Excellent team player and ability to work on own, using initiative
- Ability to prioritise and process information according to urgency
- Experiencing in managing and maintaining office systems
- Excellent customer care skills
- Excellent communication skills when dealing with patients, staff, visitors and outside agencies
- Able to deal with stressful situations with vulnerable patients, ex service users, members of the public who self present
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
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Job responsibilitiesFor further information regarding this vacancy, please see attached Job Description and Person Specification.
Person Specification Qualifications- GCSEs/O levels English and Maths
- Standard keyboard skills e.g. RSA2, ECDL OR demonstrable experience within an administration field at standard level
- To have some knowledge of office procedures, clerical/reception work.
- Knowledge of a range of work procedures and practices
- Knowledge of IT systems
- Experience of working with the general public
- Knowledge of NHS Trust IT systems e.g. ESR, Shared Space as appropriate to work area
- Demonstrable experience of practice and procedures relevant to the area of work
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.