Administrative Assistant/ Receptionist

We are seeking a highly motivated and enthusiastic individual to join our dedicated Public Dental Service team as an Administrative Assistant / Receptionist. This is an excellent opportunity to contribute to the delivery of high-quality patient care by providing efficient and effective administrative support.

Role Overview

• The successful candidate will play a key role in supporting the day-to-day operations of the department. Duties will include:
• Acting as the first point of contact for patients, dealing with enquiries in a professional and compassionate manner.
• Booking, updating, and managing appointments.
• Undertaking general clerical tasks including filing, scanning, and data entry.
• Ensuring health records and related information are accurately maintained and up to date across relevant systems.

Essential Requirements

• SVQ Level II in English, Maths, or Secretarial Studies, or demonstrable equivalent experience in a general office environment.
• Previous administrative experience within the NHS or a similar healthcare setting.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
• Good IT skills, including the use of spreadsheets and ideally databases (training will be provided on specific systems and procedures).
• Excellent communication skills.
• Excellent organisational skills.

Ability and willingness to travel across the service delivery area as required.

Desirable Attributes

Experience working within a dental or clinical environment.

Knowledge of NHS systems and procedures.

Informal enquiries to: Darline Reekie, Department Manager; Public Dental Service Tel: .

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

Certificate of Sponsorship

Applicants who require sponsorship to work in the UK are advised to carefully review the eligibility criteria for the Skilled Worker or Health and Care Worker visa routes. NHS Forth Valley may be able to offer sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. If you are currently working in the UK on a Skilled Worker visa, transitional arrangements may apply. Please note that sponsorship is not guaranteed and is assessed on a case by case basis following interview and at the commencement of pre employment checks. For further information on visa requirements and sponsorship eligibility, please refer to the UK Government guidance.

It is also recommend that anyone applying for health and social care jobs in the UK from abroad read the following guidance: Applying for health and social care jobs in the UK from abroad - GOV.UK ().

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e mail, therefore please check your e mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.