Administrative Assistant

Post Sales Administrator City of London Full-Time Office-Based

We're partnering with a highly reputable London-based firm specialising in luxury assets to find a Post Sales Administrator who will play a crucial role in ensuring the smooth and professional operation of their post-sale processes.

You will be taking charge of everything from CRM and client communication to payment reconciliation and compliance administration. You'll be the go-to person for ensuring all processes run efficiently post-sale, contributing significantly to the company's client experience and internal operations.

Role and responsibilities:

• Accounts receivable, taking payments via telephone.
• Handling inbound client communications (phone and email) with professionalism and care.
• Managing inboxes and dealing with client queries (post-sale, compliance, deposits, contracts).
• Overseeing CRM updates and ensuring accurate record-keeping of trades and contracts.
• Reconciling stock and ensuring data across systems (HubSpot, Plecto, etc.) is aligned.
• Coordinating daily sales team readiness (documents, payments, sheets, etc.).
• Managing physical and digital filing, booking meetings, arranging logistics, and other admin support.

Experience and expertise:

• Strong administrative background with experience in operations or client services.
• Background in financial services, luxury goods.
• Experience / educational background in Accounts Receivable / payment reconciliation.
• Comfortable with fast-paced environments and juggling multiple priorities.
• Highly organised with top-tier attention to detail.
• Tech-savvy - experienced with Microsoft Office and CRM tools (HubSpot/Salesforce).
• Friendly, articulate, and proactive in communication - both written and verbal.

This is an exciting time to join a growing business that blends tradition with innovation. You'll be given real responsibility and the chance to make an impact, all while working with a passionate team in a dynamic and niche industry.