Administration Team Leader

Administration Team Leader - School Nursing Service

Early Intervention & Prevention Care Group, Cardiff and Vale University Health Board.

Closing date: 31 May 2026.

Responsibilities

• Manage a team of admin staff for the School Nursing Service.
• Support school nurses with campaigns.
• Manage multiple email inboxes.
• Ensure GDPR and confidentiality compliance.
• Shortlist and interview candidates.
• Log and monitor sickness and approve annual leave on ESR.
• Maintain electronic staff file system.

Qualifications

• NVQ Level 4 and/or equivalent experience.
• Evidence of continuing professional development.
• Relevant secretarial or typing qualification.
• Good standard of general education and knowledge of data protection law.
• ILM level 3 or willingness to work towards.

Experience

• Administration experience in a clinical setting including waiting list management.
• Knowledge of administrative procedures and systems.
• Ability to solve non-routine issues and develop processes.
• Demonstrable experience of line managing staff including training, recruitment, and implementing HR policies.
• Experience of dealing with patients and families, including resolution of low level concerns.
• Experience of managing demanding workload within a team for effective service delivery.

Skills

• Excellent IT skills including Microsoft Office Suite.
• Effective written and oral communication.
• Excellent time management and ability to work to deadlines.
• Ability to maintain confidentiality and handle sensitive information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.